Welcome to Craftgrama, if you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Craftgrama’s relationship with you.

The term ‘Craftgrama’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is Second Floor, Thiruvonam Building, Irumpanam, kochi.The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

User Account, Password, and Security:

You are responsible for maintaining the confidentiality of the password and account, and are fully responsible for all activities that occur under your password or account. You agree to

  • Immediately notify Craftgrama.com of any unauthorized use of your password or account or any other breach of security, and Ensure that you exit from your account at the end of each session.

Privacy Policy:

The User hereby consents, expresses and agrees that he has read and fully understands the Privacy Policy of Craftgrama.


Stature Retail Service may monitor, edit, delete or disclose the contents of a user’s email or reviews as required for normal maintenance of Craftgrama.com or in the good-faith that such action is necessary to:

  • Comply with the law or comply with legal process served on Stature Retail Service;
  • Protect and defend the rights or property of Stature Retail Service.

Limited liability of the Company:

The content of the pages of this website is for your general information and use only. It is subject to change without notice. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence. From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).


Prices for products are described on our Website and are incorporated into these Terms by reference. All prices are set in INR but you can alter the currency denominations as per your requirement. Prices, products and Services may change at Craftgrama’s discretion.


You agree that you will indemnify and hold Stature Retail Service and its directors, officers, shareholders, and agents from any and all liability arising in connection with your use of the Craftgrama.com

Force Majeure:

Craftgrama.com shall have no liability to you for any interruption or delay in access to the Site irrespective of the cause.

Governing Law:

These terms shall be governed by and constructed in accordance with the laws of India without reference to conflict of laws, principles and disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the courts at Mumbai.

General Terms for Offers and Promotions:

  • Only one credit note/gift coupon/coupon can be used per order unless otherwise stated
  • craftgrama.com shall introduce various offers, schemes or contest at different times. The terms and conditions for such Contest shall be separately available on the Site.
  • Craftgrama.com reserves the right to change/modify/add/delete any of the terms and conditions prevailing on the different promotional schemes it introduces in the market from time to time. Craftgrama.com, at its discretion, can withdraw a particular scheme from the website or market.

Warranties/ Limitation of Liability :

Stature Retail Service has made this service available to you as a matter of convenience. We expressly disclaim any claim or liability arising out of uploading of any obscene, vulgar or pornographic images, photograph or distorting the images available under this service in an obscene, vulgar or pornographic manner.

We will not be liable for any damages of any kind arising from the use of this site. Stature Retail Service disclaims any and all implied warranties in connection with Craftgrama.com, including without limitation of merchantability and fitness for a particular cause and purpose.

The Company does not make any representation or warranty as to the attributes (such as legal title, creditworthiness, identity etc.) of any of its users. You are advised to use your best judgement and independently verify the bona fides of any particular User that you choose to deal with on the Website.

Offers & Promotion:

  • Coupon is valid on a purchase of minimum Rs.500
  • This coupon is valid only on Craftgrama.com
  • The products can be returned or exchanged within 5-7days of arrival only if informed on the same day.
  • It is important to notify us regarding any damage or defect by  E-mail (support@Craftgrama.com).
  • Any product except for Earthenware, Pottery or Stoneware can be returned or exchanged within 5-7 days only if damaged on arrival.
  • Any product returned by the customer for exchange or refund if received damaged at our end then Craftgrama will not consider the product for any refund or exchange. This term is not applicable on Earthenware, Pottery or Stoneware category.
  • Discount coupon cannot be exchanged for cash.
  • Applicable shipping and handling charges apply to all products
  • By confirming your order using the Discount voucher you are accepting these terms & conditions.
  • For more details and queries write us at : support@Craftgrama.com

Contact Information:

  • If you have questions or concerns regarding these Terms & Conditions, please write to or email us as soon as possible at support@Craftgrama.com. We will promptly correct any information found to be incorrect

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